Kohl's West Allis in West Allis, WI Open now

Reviews about Kohl's West Allis

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  August 04, 2020, by Cacee Cole
  Horribly rude customer service reps/cashiers. I stopped in this evening to buy some pajamas for my son around 8:15pm. Lucked out finding a two pair Carter's pajama set on clearance. Sat by the check out line as the light indicated it was open for a few minutes before a cashier at customer service stated, "If you want to check out you need to come over here." in a rude tone. When checking out the middle age cashier who stated her name was "Patty" then accused me of trying to pass off two individual sets of pajamas as a double set. Even though they were tagged together as a two pair set. When I asked to speak with a manager Patty initially told me there wasn't one available. It wasn't until I stated I know there is more than one manager in the store that all of sudden she was able to call one over. As I should have expected, the manager was less than helpful and not at all apologetic. I usually don't fill out the comment surveys, but I will be filling out this one out for sure.
• ★ ★ ★ ★ ☆

  October 24, 2019, by Sheila A
  I like this Kohls. Very clean. Managers are polite and helpful. Customer service very good. They ask you to open credit account but not pushy. They could stock more of the larger sizes. I've lost weight and have left the plus size section for misses but not a lot of xxl or xl.